Frequently Asked Questions

What Type of Documentation is Needed?

We need a valid drivers license and a signed rental agreement.

How Can I Make a Payment?

1.Come into the office and pay with card, cash, or check.
2. Mail or Drop off a check.
3. Pay Online through the portal with a card, recurring billing is also available in the portal. (There is a $2.00 card transaction fee.)

What Type of Military Discount is Available?

The $25 admin fee is waived with a military ID.

How Far in Advance Can I Make a Reservation?

Reservations can be made at anytime. There is a $25 reservation fee. 

What Type of Security is Offered?

1. Gated and secured lot
2. Ample night time lighting
3. 24 hr security cameras

How To

How to Back Up a Trailer

  1. Before starting get out of the vehicle and survey the situation. Look for obstacles and make a plan.
  2. Take your time and begin to turn your wheel in the opposite direction you want you trailer to go.
  3. If you can, use a spotter; Someone who can help guide you into your spot.
  4. Be patient. Check your mirrors to check blind spots. Don't forget to communicate with your spotter.
  5. Don't forget to look up. Check the front of your vehicle to ensure you're in the clear.

How To Rent/Reserve a Unit

  1. Go to the Rent Storage tab and choose your unit type based on the size of your vehicle/boat/trailer. 
  2. Click rent now and fill out all information
  3. Sign the rental agreement. (If this isn't done it could delay your approval.)
  4. Pay the $25 admin fee as well as first months rent. (There is a $2.00 Card Transaction Fee) 
  5. Get approved and receive a welcome email with your spot number and gate code.
  6. Move In